Hello everyone! Today I want to provide some cool news from our Microsoft KB Archive service. UX changes After service launch, we received various feedback from users and I addressed most requested ones. Search bar everywhere Initially, there was only dedicated page with search box to search for articles. Now, search box is placed on…

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We have been working on an interesting skunkworks style project and are pleased to share our work with all of you. It all started when we started to notice Microsoft was archiving/deleting Support KB articles from its site – often even when the information was still pertinent. We started noticing a number of the items…

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